Shipping policy

Shipping policy for your online store
This document outlines the shipping policy for orders placed through our online store. Our goal is to provide a clear and transparent overview of how your orders are processed and delivered.

1. Order processing and fulfillment
  • Orders are typically processed within 1-3 business days of receipt.
2. Shipping methods and delivery times
Major carriers are used to offer various shipping options for both domestic and international orders.
  • Domestic Shipping (within the United States):
    • Standard Shipping: Delivery within 3-7 business days.
    • Expedited Shipping: Delivery within 1-3 business days.
    • Overnight Shipping: Delivery by the next business day (available for certain products and destinations).
3. Shipping costs
  • Shipping costs are calculated based on the weight, dimensions, destination, and selected shipping method for your order.
  • Exact shipping charges will be displayed during the checkout process before purchase.
  • Free shipping promotions may be offered from time to time, as detailed in website announcements or promotional materials.

4. Order tracking
  • Once an order ships, you will receive a shipping confirmation email containing a tracking number.
  • The tracking number can be used to monitor the status and estimated delivery date of a package on the carrier's website.

5. Shipping restrictions
  • Currently, shipping is available to all 50 US states, US territories, military bases.
  • The right is reserved to refuse shipments to locations where safe or compliant delivery cannot be guaranteed.

6. Damaged or lost packages
  • In the event of a lost or damaged package, please contact us immediately for assistance.
  • The shipping carrier will be contacted to investigate the issue and provide a solution (e.g., replacement or refund) based on policies and the carrier's terms and conditions.

7. Returns and exchanges
  • For information on the return and exchange policy, please refer to the Returns & Exchanges page.
  • The return policy outlines the conditions, timeframe, and process for returning or exchanging items, including details on return shipping costs and refunds.

8. Customs 
  • These fees are the customer's responsibility and are not included in the shipping costs paid at the time of purchase.
  • Checking with the local customs office for detailed information on potential duties and taxes applicable to your country is recommended.

9. Contact us
For any questions or concerns regarding the shipping policy, please contact us through the website's contact form or at artbloomasphere@gmail.com/ 9493903368